About Us


​​Who are we?


Shin Pets Outlet is an e commerce business which also has physical shops. Our main focus is supplying food and accessories for pet owners. Our humble beginning started in 2018 by Ian and Thomas from a home based business and has since grown to current 3 shops.

Our mission is to build a healthy relationship between the client for their pets and to always uphold their passion by providing the highest quality products with quality services at compactible pricing.

Not stopping here, we are always sourcing for more range and varieties of products to serve your beloved pets. We give you the peace of mind when you buy from us as we only sell the best Quality for your Pets.

Why choose us

Quality Control
We ensure you that our main focus will be in quality of the products. We will make sure that customers get the best quality from us and we serve customers as V.I.P.

Friendly Customer Service
We won't serve customers with attitude of “because-this-is-my-job”. We'll make sure customers will feel comfortable throughout their shopping. If they require our assistance during their shopping, we'll provide them the best support they can find online.


How to contact us?

If you have any doubts/suggestions/comments about us, our products or our site, do not hestitate to contact us! We can be contacted through contact.shinpets@gmail.com or call us at +6011-1682 8852. We'll get back to you within 24 hours​